Privacy policy
Privacy Policy
OzReady operates this website and platform to provide you with plain-English guidance on money, tax, super, Medicare, government support, and housing rights ("the Services"). OzReady is powered by Shopify.
This Privacy Policy describes how we collect, use, and disclose your personal information when you use the Services or communicate with us. By using the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
Contact details: name, email address
Account information: username, password, preferences
Questionnaire responses: information you provide when completing an OzReady check-up (e.g. income, employment, state of residence)
Payment information: processed securely via Shopify — we do not store your card details
Usage information: how you interact with the Services
Device information: browser, IP address, device type
How We Use Your Information
To provide and improve the Services
To generate your personalised reports
To process payments and manage your subscription
To send you service-related emails (including trial reminders and subscription notices)
To respond to support enquiries
To comply with legal obligations
Third-Party Processors We use the following third-party services to deliver the Services. Your questionnaire responses may be processed by these providers:
Shopify — platform hosting and payments
Tally — questionnaire collection
Make.com — automation and data processing
OpenAI — AI report generation
Klaviyo / Shopify Messaging — email communications
Each provider operates under their own privacy policy and data protection practices.
Data Sharing We do not sell your personal information. We may share information with service providers as described above, or as required by law.
Data Retention We retain your personal information for as long as necessary to provide the Services and comply with legal obligations. Cancelled accounts are retained for 90 days before deletion.
Your Rights Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at hello@ozready.com.au.
Security We take reasonable steps to protect your personal information. However, no method of transmission over the internet is completely secure.
Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website.
Contact For privacy enquiries, contact us at hello@ozready.com.au. OzReady is based in New South Wales,
Australia.
Last updated: September 2026